Business Performance Manager (Franchising)

HQ attendance with National Travel
Salary: £40,000 – £50,000 per annum

​About the Role

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This is an exciting new opportunity to join a growing national franchise network (currently 23 territories and expanding) as a Business Performance Manager.

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Working as part of a small, collaborative Head Office team, you’ll play a key role in supporting franchise owners to achieve strong commercial growth, operational excellence, and exceptional service standards.

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This role offers real variety — from analysing business performance and coaching franchisees to contributing to national strategic projects. It’s a chance to make a tangible difference in a values-driven organisation with big ambitions.

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What You’ll Do

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• Partner with franchisees to drive commercial and operational performance.

• Analyse key financial and operational data to identify opportunities for improvement.

• Conduct regular business reviews and provide actionable insights and plans.

• Deliver coaching and support to strengthen leadership and business capability.

• Collaborate on national initiatives to enhance systems, processes, and network growth.

• Represent the brand at regional meetings, franchise events, and industry forums.

What We’re Looking For

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We’re seeking a confident, motivated individual with franchise experience and a passion for performance improvement.

You’ll bring:

• Proven experience in business performance, operations, or franchise management.

• Strong commercial acumen, with the ability to interpret and act on data.

• Excellent communication, coaching, and relationship-building skills.

• Organised and proactive approach — comfortable working both strategically and hands-on.

• Flexibility to travel nationally and manage a varied workload.

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Experience in health or social care would be an advantage but is not essential — your franchising knowledge and business mindset are what count most.

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What’s on Offer

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• Competitive salary of £40,000 – £50,000 (DOE).

• The chance to make a meaningful impact in a growing franchise network.

• Direct collaboration with senior leadership, including the Managing Director.

• A supportive, values-led culture where your ideas and input truly matter.

• Ongoing professional development and career progression opportunities.

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If you’re ready to take on a high-impact role and help shape the future of a growing franchise network, we’d love to hear from you.