What mediation involves:

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FranRec offers a process that is structured but flexible and will adapt to your needs. Mediation is voluntary and centres on the interests of the individuals in conflict.

 

Mediation is a successful method used as an alternative to court for resolving disputes – over 90% of mediations reach agreement. The focus is on the future and creating sustainable solutions to problems. Agreements are not restricted to what could be awarded at court – much wider settlement options are available, so although money may be of crucial importance, it does not need to be the sole focus.

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Mediators do not make decisions on the outcome; instead, they facilitate communication and negotiations so that the individuals themselves can reach workable and mutually beneficial agreements. Your mediator will remain neutral throughout and does not need to be an expert in the field of the dispute as advice, including legal, cannot be sought from your mediator.

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An advantage of mediation is confidentiality; everything that is discussed remains confidential to the parties and the mediator. Mediation is conducted ‘without prejudice’ – any information shared within the process cannot be referred to in court or other legal process, unless disclosable in the normal course of litigation. Conversations therefore benefit from open communication.